What Clubs Can Learn from Tesco: A fundamental shift in customer loyalty
Tesco has fundamentally shifted the way it views loyalty to be about the retailer being loyal to customers in the wake of its poor performance over the last year.
Tesco has fundamentally shifted the way it views loyalty to be about the retailer being loyal to customers in the wake of its poor performance over the last year.
Hoebridge Golf Centre’s Mike O’Connell has become the first manager of a public pay-and-play centre in Europe to be awarded the prestigious Certified Club Manager (CCM) qualification.
More than 30 people took to the sea for the Royal Temple Yacht Club’s (England) annual free open day.
Deben Yacht Club, England has established a ‘Youth Development Fund’ to help club members who wish to compete in open or national events.
The Club Managers Association of Europe (CMAE) has announced four more of its members have achieved its Certified Club Manager (CCM) status.
An historic first golf exhibition in the European Parliament in Brussels opened May 7-8th 2013 showcasing ‘Golf – A European Success’.
The exhibition, which brought the Ryder Cup and Solheim Cup trophies together in celebrating the success of the European teams in their respective matches against the United States at Medinah last year and Killeen Castle in 2011, highlighted the environmental, social and economic impact of golf across Europe.
Jim James, CCM, Senior Director of club and hospitality operations at the Augusta National Golf Club in Augusta, GA.
The new Toro® Twilight™ Golf lighting products promote twilight putting and evening special events to drive additional revenue for golf clubs. With this new Toro offering, a club is able to extend daily activities allowing members, prospective members, guests and families to remain longer and enjoy other attractions the facility has to offer like dining, lounges and the Pro Shop. Create new evening opportunities specifically for night time hours, like weddings and other special events which will drive new revenue streams.
Jonas Software has acquired 123Signup, a leading provider of online Event Registration and Membership Management software to member and subscriber based organizations. Their solutions include online Event Management, Membership Management, Training & Seminar Management, and Subscription Management.
The Toro Company has shown its commitment to golf and leisure club managers by renewing its exclusive sponsorship of the Club Managers Association of Europe (CMAE) for a further three years.
Turkey’s rising status as a golf holiday hot spot has been underlined by a new survey of golf tour operators compiled by KPMG’s Golf Advisory Practice.